Here are a few examples of learning experiences I've led design of and/or facilitated through Cooper Professional Education. All of our training is a blend of hands-on activities, case studies, discussion, and mentoring by world-class facilitator-coaches. We're obsessed with making learning highly engaging, immersive, and transformative.

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Through this interactive course, you’ll learn a different approach to strategic problem solving so that you can create experiences customers love. You’ll practice design thinking on a real-life project and equip yourself with a powerful set of tools to become more collaborative, innovative, and effective. This class is geared to a wide range of professionals, whether you’re a business leader wanting to better understand what the designers at your company do, or a generalist wanting to break out of solving problems in the same old way.

Topics

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  • How to understand the problem from your customer's perspective
  • How to create models of your customer's goals, behaviors and pain points that drive ideation
  • How to effectively brainstorm innovative ideas
  • How to create prototypes to test your new ideas before investing a lot of time and money

To take this course, visit www.udemy.com/cooper-crash-course. If you're interested in a custom design thinking program at scale for your organization, reach out to us at training@cooper.com.

Crack your head open and release a surge of creative ideas with engaging activities that promote clarity, inspiration and buzz within your organization. In this 1-day workshop, we cover methods and facilitation tools to ensure you run fruitful brainstorming sessions, leading your team to more and better ideas. You’ll learn to frame the problem you’re solving, come up with an exploration strategy, and facilitate the session, giving you and your teams new ways to get inspired and energized when looking for solutions.

Topics

  • Facilitating effective brainstorms
  • Choosing the right ideation tools and methods to achieve the outcomes you desire
  • Using exploration workshops throughout the design process
  • Rallying your team and get the most out of a group mind
  • Working with constraints to spark ideas rather than limit them

To bring this workshop to your company, contact Cooper at training@cooper.com.

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Culture is the backbone of any organization and impacts our ability to produce great work. In that vein, I designed this workshop to help teams check in on the health of their culture and identify new ways of working together. 

The workshop kicks off with cultural assessment exercises to help teams identify what is and isn't working in their culture today. We then conduct visioning activities to craft values and practices that better align with the team or company vision. Finally, we work through goal-setting exercises to define next steps for actualizing that vision. Teams leave with a foundation for an active and inspired work culture that they can employ immediately.

Topics

  • Assessing cultural health
  • Crafting a vision for your culture
  • Designing new practices to make the vision actionable
  • Mobilizing around a culture vision

To bring this workshop to your company, contact Cooper at training@cooper.com.

Personas are research-based archetypes of the kinds of people that might use a product or service. They are a powerful design tool, but when used ineffectively they (understandably) get a bad rap. This workshop was designed to teach you how to sell the value of personas to skeptics in your organization. You’ll then learn how to use them fruitfully to ensure that your stakeholders and design team are making decisions with the same target in mind.

Topics

  • Introducing personas effectively
  • Building empathy for personas in teams that didn’t create them
  • Keeping personas fresh and productive over time
  • Using personas to guide design and development 
  • Using personas in design reviews

To bring this workshop to your company, contact Cooper at training@cooper.com.

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