What the Heck is User Experience Design??!!

(And Why Should I Care?)

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Download podcast here

An interview with Jesse James Garrett, President and co-founder of Adaptive Path.
Show Length: 21 minutes

Some describe it as making things easy and enjoyable to use. Others describe it as all the elements that impact someone’s perception of a product or system. Jesse James Garrett says it’s a lot like going on a great first date.

For those who haven’t heard of it before: You’ll be surprise by how much it impacts your life.

For those who know it well: Believe it or not, the complexity made simple. You’ll finally know what to say in the elevator when someone asks you what you do for a living.

23 Responses to What the Heck is User Experience Design??!!

  1. Holger says:

    Thx for posting and sharing … but am I being blind – where is the hyperlink to download – “Click here to download podcast” ??

  2. Shortye says:

    @Holger: At the top of the page you see a sound icon. Next post should be: usability design :P

  3. Teresa Brazen says:

    Yikes! Yes, indeed — in my flurry to post, I didn’t create the hyperlink for download. It’s up now…thanks for the heads up!

  4. Teresa Brazen says:

    And thanks for the article – a good supplement to the more generalized/big picture approach we went for in this podcast. This would be a great read for those who want to dig deeper, as well as Whitney Hess’ 10 Most Common Misconceptions About User Experience Design.

  5. gmcres says:

    Great interview Teresa!

    -gina

  6. Teresa Brazen says:

    Thanks, Gina…

  7. compound j says:

    Fantastic! I wish this were done a while ago so I could definitively dispel all of the managerial misconceptions of UX.

  8. Teresa Brazen says:

    @compoundj: Hey thanks, that’s great feedback…and what we hoped for, so nice to hear.

  9. Holger says:

    thx a lot for adding the hyperlink – so I could listened to it during my journey home – sound, substance and interviewing = high quality __ I’m looking forward to the next “tea” ;-)

  10. Whitney Hess says:

    Teresa, thanks so much for the link love. Hope you enjoyed the article.

  11. Teresa Brazen says:

    @Holger: You are very welcome. I’m so glad you came back to download (am actually about to post a version that is a smaller size/easier to download, speaking of user experience…).

    Whitney: You are most welcome. It was a great blog, and I was happy to share it.

  12. Rajesh Lal says:

    This is cool also check

    An Introduction to User Experience

    http://www.abcofdesign.com

  13. Peter Garin says:

    Excellent podcast.. we do the same thing but for the hospitality industry. We call the concept “hedonics”. In short, it’s simply good business… to make people “feel good”.

  14. Teresa Brazen says:

    Thanks, Peter. Never heard of hedonics…off to the internet I go…

  15. Anonymous says:

    Hey Teresa,

    Another brilliant podcast, my friend! Keeps getting better; you’re a natural. :-)

    Cheers,
    Jeff Parks

  16. Teresa Brazen says:

    Thanks, Jeff! I owe everything I know to you, my friend!
    (Readers/Listeners: If you haven’t, you should check out his podcasts: http://boxesandarrows.com and http://www.iaconsultants.ca/index.php/podcast/

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  19. […] One of the highlights from my show was a conversation with Jesse James Garrett called “What the Heck Is User Experience Design??!! (And Why Should I Care?)“. That podcast laid a great foundation for explaining UX to new audiences. But, I decided I […]

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